Data suggests that if you’d like to avoid getting sick on an airplane, pick a window seat and stay in it, observe good hand hygiene, and don’t touch your face! Listen to other findings from airplane micribiome studies conducted by Prof. Vicki Hertzberg at Emory University on the new episode of Stats + Stories.
Audio
To design for analytics means…
This week Brian O’Neill, founder of Designing for Analytics joins Allison Hartsoe in the Accelerator. To design for analytics means thinking through the myriad of human behaviors which support a successful outcome. From planning to process to production, designing for analytics is all about the right way to support decision making.
stuck in the day to day requirements of your job?
It’s easy to get stuck in the day to day requirements of your job, we’ve all gotten sucked into that pattern. What are some ways to ensure that you stay up to date on industry trends so as to keep your skill set relevant?
Investing in your Customers with MIT’s Michael Schrage
What is the one question you should be asking your customers that will completely change the way you think about your business? Similar in power to Levitt’s famous “What business are you in?” question, this new question, “The Ask” will revolutionize the way you think about customers and their value. Author Michael Schrage, a Research Fellow at the MIT Center for Digital Business, explains what “The Ask” is and, why is it so powerful? Along the way he shares examples from Apple, Dyson, McDonalds, the pharmaceutical industry and more who have reaped the benefits of how organizations can and should create value.
Customer Centric Product Development with Twitch’s June Dershewitz
Are product-centric organizations tone-deaf to customer needs and desires? How can you balance the two? June Dershewitz, Director of Analytics at Twitch (an Amazon company), explains how these mindsets are not mutually exclusive and when combined, can be incredibly powerful in driving both the bottom line and customer happiness. She offers three steps to take to adopt a similar approach, starting with setting clear, quantifiable goals, ensuring a balance between product- and customer-centric approaches to align everything with the company’s core values, and using data at each step in the innovation cycle to ensure product optimization.